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Information services provide information and knowledge to people with a disability that can help them to participate in the community and to make choices about the services they receive.
Access City Hotline
Access City Hotline is a free service that assists people to establish a seamless path of referral for the resolution of access concerns. Examples of access issues include:
- difficulty gaining wheelchair access to buildings
- problems negotiating damaged walkways
- lack of kerb ramps
- lack of directional assistance for people with vision or hearing impairments.
GPO Box 669, CANBERRA ACT 2601
Phone: 6257 3077
Fax: 6257 7383
National Relay Service: 13 3677 and quote 6257 3077
Email:
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www.citizensadvice.org.au/accesscity
Canberra Blind Society
The Canberra Blind Society assists people who are blind, vision impaired and those who have difficulty seeing. The society will assist family members and friends who are closely associated with people with vision difficulties. Services provided include:
- Information & Advice
- Support groups
- Social rehabilitation
- Supply of aids and equipment
- Reading
- Visiting
- Assistance with talking books
- Educational backup
- Brailling and alternative format material
- Audio newsletter
Room G06, Griffin Centre, Genge Street, CANBERRA CITY ACT 2601
Phone: 6247 4580
Fax: 6247 2927
Email:
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http://users.tpg.com.au/canblind
Career Information Centre
The Career Information Centre is located in the Centrelink Office in Braddon and provides the following service:
Career Information: Extensive library for job descriptions, training/personal requirements, contacts and prospects. The range of general information includes: career choices, mature age entry, women and work, apprenticeship and traineeships.
Education Institutions: Comprehensive range of university and CIT/TAFE handbooks from around Australia. Postgraduate and undergraduate information and guides are also available.
Youth Access: is for 15 - 24 year olds who are looking for work. The Career Information Centre can help with writing applications, resumes, interview skills and job search techniques. Referral to other community youth organisations and Centrelink services is also provided.
Level 1, 13 Lonsdale Street, BRADDON ACT 2612
GPO Box 329, CANBERRA CITY ACT 2601
Phone: 6219 3273
Fax: 6219 3198
Email:
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www.centrelink.gov.au/internet/internet.nsf/services/career_centres.htm
Citizens Advice Bureau
The Citizens Advice Bureau provides up-to-date information, referral & support to all ACT residents. Direct assistance can be obtained by visiting their information shop front.
Room G02, Ground Floor, Griffin Centre, Genge Street, CANBERRA CITY ACT 2601
Phone: 6248 7988
Fax: 6257 7383
Email:
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www.citizensadvice.org.au/
Commonwealth Carelink Centre
The Commonwealth Carelink Centre provide free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia. The Commonwealth Carelink Centres have extensive regional networks and maintain comprehensive databases containing information on community aged care, disability and other support services.
1 Torrens Place, TORRENS ACT 2607
Phone: 1800 052 222 (free call)
Email:
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http://www9.health.gov.au/ccsd/
Deafness Resource Centre
The ACT Deafness Resource Centre is a community organisation providing information, referral and advocacy services for the Deaf, Hearing Impaired and those with chronic disorders of the ear. Further support is available to the broader ACT community. The Centre provides:
- specialist information on hearing related issues and services
- information brochures, videos and sign language dictionaries
- a referral service to help clients access mainstream services
- advice and information on 'assistive listening devices' to help with difficulties hearing telephones and televisions
- the sign language interpreter service
- community awareness activities such as workplace specific Hearing/Deafness Awareness Training, Auslan classes and a range of other community education activities
- advocacy related to hearing issues to help improve the life of clients
Grant Cameron Community Centre, Level 2A, 27 Mulley Street, HOLDER ACT 2611
PO Box 3239, WESTON ACT 2611
Phone: 6287 4393
TTY: 6287 4394
Fax: 6287 4395
Email:
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or
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www.actdrc.org.au/
Disability ACT Information Line
The Disability ACT Information Line provides people with a disability and their families a telephone and email contact that will:
- provide answers on a broad range subjects
- undertake research on behalf of the caller concerning services and entitlements, and
- link the caller to relevant services and programs.
Nature Conservation House, 153 Emu Bank, BELCONNEN ACT 2617
PO Box 158, CANBERRA ACT 2601
Phone: 6207 1086 or 13 34 27
TTY: 6205 0888
Email:
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.au
www.dhcs.act.gov.au/DisabilityACT
Disability Coordination Office - Canberra and region
The Disability Coordination Office in the Canberra region is a "one stop shop", providing information about services to assist transition for people with a disability from secondary education, to further education and training and employment.
The Disability Coordination Office facilitates networks and collaborative projects to increase the post school participation of people with a disability in their community.
The Disability Coordination Office Initiative is funded by the Australian Government Department of Education, Science and Training.
Canberra Institute of Technology, Reid Campus, Room N104, Constitution Ave, REID ACT 2612
GPO Box 826, CANBERRA ACT 2601
Phone: 6207 4900
Fax: 6207 3189
Mobile: 0415 933 372 (SMS only)
Email:
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www.disabilitycoordinationoffice.com.au/
JobAccess
JobAccess is an initiative of the Australian Government to support the employment of people with disability.
JobAccess is a one-stop information shop for all matters relating to the employment of people with a disability. It provides a free, confidential, national online service and telephone line providing information and expert advice to:
- job seekers with a disability
- workers with a disability
- employers and co-workers of an individual with a disability
- employment service providers
The JobAccess website has step-by-step guides and checklists on recruitment, job searching, adjusting a workplace, employer incentives, understanding rights and responsibilities at work and much more. The website also contains case studies and success stories as well as information on the full range of services and incentives available for people with disability and for current and potential employers.
If you have a question about employment, why not give the JobAccess Advisers a call.
JobAccess Adviser
PO Box 510, SUBIACO WA 6904
Online Enquiry Form available on website
Phone: 1800 464 800
Fax: 08 9388 7799
TTY: 1800 464 800
www.jobaccess.gov.au/
Local Area Coordination Program (LAC)
The Local Area Coordination Program aims to build individual, family and community self sufficiency so that individuals with a disability can achieve what they want to achieve, live how they want to live and are valued as full and equal members of the ACT community.
Local Area Coordination promotes:
- Self management
- Personal advocacy
- Family support and
- Community development
Local Area Coordinators aim to make disability services and supports more:
- Personal
- Local
- Accountable
and to support local people with disabilities and their families in their local communities. Therefore the shape of the service is deliberately kept flexible to response to people's changing needs.
Local Area Coordination will promote:
- Focus on a meaningful life and family leadership
- Emphasis on strengthening community capacity and less on funding
- Greater emphasis on the principles of planning for the future, importance of personal networks, importance of community connections, complementary roles of services and partnerships
- Stronger emphasis for family leadership, work with communities to support inclusion and the valued contribution of people with disabilities.
Program eligibility
- An individual must have a physical, intellectual, cognitive and/or sensory disability and require sustained assistance.
- Individuals must be under the age of 65 at the time they request support.
- An individual must be a resident of Gunghalin or Woden Valley areas.
- Individuals may access in the short-term for provision of information, advocacy, advice and/or options.
- Individuals may access medium to long-term support of Local Area Coordination to ensure that plans and goals are achieved
Local Area Coordination - Gungahlin
Suite 1.3 The Market Place, 33 Hibberson Street, GUNGAHLIN ACT 2912
Phone: 6255 7911
Fax: 6255 7922
www.belcomserv.com.au/lac/index.html
Local Area Coordination - Woden
79 Dundas Court, PHILLIP ACT 2606
Phone: 6260 5622
Fax: 6260 5633
www.belcomserv.com.au/lac/index.html
NICAN Inc
NICAN Inc is an information service in the areas of recreation, sport, tourism, and the arts. It provides information on what's on in the local area. It can assist in planning holidays and taking up a sport or hobby. NICAN administers a network of people interested in increasing recreational opportunities for people with a disability.
NICAN seeks to achieve through leisure activities for people with a disability:
- Belonging to and being part of communities
- Adventure and challenge
- Companionship, increased social networks, new and stronger friendships
- Interdependence
- Freedom
- Control and power over lifestyle
- Improved self image through achievement
- Hope and enthusiasm for a future
- Achievement
Unit 4/2 Phipps Close, DEAKIN ACT 2600
PO Box 407, CURTIN ACT 2605
Phone: 6285 3713
TTY: 1800 806 769
Fax: 6285 3714
Email:
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www.nican.com.au/
Print Handicapped Radio ACT
Radio 1RPH broadcasts news and information not offered by other radio and television stations to people who are print handicapped. Radio 1RPH broadcasts on 1125kHz in the AM band.
People who cannot read printed material are able to gain access to information that has been converted into an audio format by volunteers of the service. Radio programs include:
- readings from daily newspapers, magazines and books
- theme programs on topics such as books, music, gardening, religion, current affairs, health, science, computers and travel
- programs from blind organisations, the ACT Library Service, ACT MS Society, Council on the Ageing, RSPCA, Heraldry and Genealogy and War Veterans
- programs which cover a wide range of publications from a variety of Christian churches
- BBC World Service
Barton Highway, GUNGAHLIN ACT 2912
Phone: 6241 4076
Fax: 6241 6566
Email:
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www.radio1rph.org.au/introduction.htm
PWD ACT Inc - People with Disabilities
People with Disabilities ACT Inc is an organisation that provides people with a disability a voice of their own. PWD ACT works within a social model of disability. By listening to people with disabilities and advocating on their behalf, PWD ACT seeks to improve service support, consumer rights, access to public places, education, training, transport and equal access to all forms of information.
PO Box 717, MAWSON ACT 2607
Phone: 6290 1984
Fax: 6286 4475
Email:
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www.pwdact.org.au/links/aboutus.html
Sexual Health & Family Planning Association ACT Inc
Sexual Health and Family Planning Association ACT Inc (SHFPACT) offers a range of sexual and reproductive health services provided by qualified staff. They provide a free, confidential drop in clinic and support service as well as professional and community education. Specific programs relevant to people with a disability, parents, carers and staff are available.
Services provided by SHFPACT include:
- SHFPACT Clinic
- Options Clinic and Support Line
- Menopause Centre Canberra
- Professional and Community Education
- Library and Bookshop
- Resource Centre
- Sexuality and Disability Program
- Information Products and Services
Level 1, 28 University Avenue, CANBERRA CITY ACT 2601
Phone: 6247 3077 or 6247 3018
Fax: 6257 5710
Email:
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www.shfpact.org.au/
Technical Aid to the Disabled ACT Inc
Technical Aid to the Disabled can improve the quality of life of people with a disability by designing and making innovative aids that are not otherwise available commercially. For more information contact:
27 Mulley Street, HOLDER ACT 2611
Phone: 6287 4290
Fax: 6287 4288
Email:
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www.technicalaidact.org.au/
Therapy ACT
Therapy ACT is a division of the ACT Department of Disability, Housing and Community Services. They provide multidisciplinary therapy and support services for children with delays in development from birth to 8 years of age, and people with developmental disabilities aged from birth to 65 years where the disability is present before the age of 18 years.
Physiotherapy, occupational therapy, speech pathology, social work and psychology services are available.
Clients who meet the eligibility criteria will be prioritised according to their need. For referrals to Therapy ACT you should call the Intake Service on 6205 1246.
Alternatively, for more information please contact:
Therapy ACT Central Administrative Office
Phone: 6205 1277
Email
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www.dhcs.act.gov.au/therapyact
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